Complaint Policy - $100.00
Table of Contents
Purpose and Contents - Topic 1
Policy Statement - Topic 2
Types of Complaints - Topic 3
Complaint Submission and Processing Procedures - Topic 4
Audit Policy - Topic 5
Staff Training - Topic 6
Retention of Documentation - Topic 7
Includes the following form templates:
Complaint Log (1 page)
Complaint Report (1 page)
The purpose of this policy is to provide guidelines for the reporting and handling of customer or non-customer complaints to a financial institution. This policy template (approximately 7 pages) is available to purchase from BankPolicies.com in Microsoft® Word format for $100.00.
The complete contents of this product are also included in the Compliance Management Policy.
Mix and Match Volume Pricing
Would you like to mix and match multiple policies, procedures or job descriptions and receive a special volume discount? Click here to see how much you can save.
We're here to help you!
If you need help choosing the right documents for your financial institution or just need expert advice, BankPolicies.com is ready to help you.