Call Center Manager Job Description
This Call Center Manager Job Description is for a bank, credit union, fintech company, or other type of financial institution. The position is responsible for the development, implementation, enhancement and support of call center systems, technologies and strategies, including overseeing the daily operations of all Call Center Department functions.
All job descriptions developed by BankPolicies.com also include the following subject matter to help you develop an ADA compliant document:
- Essential Duties
- Secondary Duties
- Supervisory Responsibility
- Environment and Physical Activity
- Mental Demands
- Minimum Requirements
This Call Center Manager Job Description (approximately 4 pages) is available to purchase from BankPolicies.com in Microsoft® Word format.
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