Terms and Conditions for Order Processing

Please contact us if you need assistance for any reason.  Orders submitted to BankPolicies.com that are prepaid with a credit card, debit card, or PayPal will be automatically processed the same day they are placed.  Orders submitted to BankPolicies.com requesting to be paid by check or ACH via our invoice (U.S. financial institution clients only) will be processed manually during our normal business hours (Monday - Sunday, 8:00 AM to 5:00 PM PST).

You will receive an e-mail confirming your order from us. Please ensure your SPAM filter is set to allow an e-mail originating from our service@bankpolicies.com address to successfully arrive in your mailbox. If you do not receive our order confirmation e-mail please check your SPAM folder or contact us for further assistance.

Check payments via our invoice are only available to U.S. financial institution clients using a valid U.S. financial institution e-mail address, and must be paid within 30 days to avoid a 20% late charge.

Orders placed by international or non-financial institution clients must be pre-paid before product delivery.

BankPolicies.com does not accept any orders placed over the telephone. In addition, please DO NOT e-mail us your credit or debit card information as we do not accept these forms of payment directly.

NOTE:  We reserve the right to refuse providing our services to anyone, including individuals or businesses that provide similar products and services which we provide, as solely determined by us.

Using Our Products

Our products are simple Microsoft Word documents that provide a convenient starting point to implement an effective policy, procedure, job description or form solution.  You should never implement our products in their initial form simply by adding your organization's name or logo.  In any event, you must customize our products to adapt to your organization's specific requirements.  To help achieve this goal, we recommend that you:

  1. Save the original document on your computer or network for your records;
  2. Make a copy of the original document that you will use as a draft; and
  3. Add, change or delete any of the contents as you deem appropriate.

More product usage tips can be found here.

Return Policy

BankPolicies.com does not offer refunds FOR ANY REASON.  However, if you feel that any of our products do not meet your needs, we will take into consideration exchanging the product in question with another of equal or lesser value on a case-by-case basis as solely determined by us.

Right of Refusal

We reserve the right to refuse providing our services to anyone, including individuals or businesses that provide similar products and services which we provide, as solely determined by us.


All information contained BankPolicies.com website is believed to be accurate and reliable.  We are not responsible for any errors or omissions because of the possibility of human and mechanical error as well as other factors.

All information is provided "as is" without warranty of any kind.  BankPolicies.com makes no representations and disclaims all express, implied, and statutory warranties of any kind to user and/or third party including warranties as to accuracy, timeliness, completeness, merchantability, or fitness for any particular purpose.

BankPolicies.com shall under no circumstances be liable to user and/or any third party for any indirect, consequential, incidental or punitive damages whatsoever, even if we have been advised of the possibility of such damages.

BankPolicies.com does not endorse or sanction any of the sites listed with regards to links to external websites provided on our web site, nor are we associated with any of these sites in any way. Information, contents, or opinions expressed in these sites are the sole responsibility of their authors.


The information and design of this website contained herein are owned by BankPolicies.com.

The information contained herein may not otherwise be used (not copied, performed, distributed, rented, sublicensed, altered, stored for subsequent use, etc. in whole or in part, in any manner which would constitute a violation under the Copyright Act) without BankPolicies.com's express prior written consent.


BankPolicies.com and logos identifying BankPolicies.com are registered trademarks of BankPolicies.com.

Featured logos including but not limited to Microsoft or other mentioned businesses are trademarks of their respective owners.

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