When updates are made you will receive detailed information regarding why the product was updated and what has changed within the product in our Product Update Notification e-mail correspondence. This enables you to make an informed decision on whether to make any changes to the policy or procedure you implemented for your financial institution from the revised template.
Your Product Update Protection Plan will automatically renew annually on your subscription anniversary date and you will receive an invoice 30 days prior to the expiration date.
Previous Purchase Eligibility
Clients who have purchased a policy template and/or policy template package from us within the last three years from the current date are eligible to purchase a Product Update Protection Plan. Simply add the appropriate Product Update Protection Plan to your shopping cart within our online store and proceed with the secure checkout process. At checkout, please list which policy template and/or policy template package you wish to update within the “Additional Information/Order Notes” section.
If you’re unsure of your update eligibility, please contact us with your inquiry and we will research our records to determine if the product you purchased from us is eligible for an update.