Product Update Protection Plan
Your annual subscription to our Product Update Protection Plan ensures that you will automatically receive an updated version of a policy template you purchased from us every time it is revised via e-mail within one year from the last date of purchase. This timely and cost-effective solution ensures that you stay on top of regulatory changes such as those issued by the Consumer Financial Protection Bureau (CFPB), Federal Deposit Insurance Corporation (FDIC), Federal Reserve, Office of the Comptroller of the Currency (OCC), or other federal regulatory bodies and industry recommended best practices.
How It Works and What You Will Receive
When updates are made to a policy template, you will automatically receive the updated product via e-mail along with detailed information regarding why the product was updated and what has changed within the product in our correspondence. This enables you to make an informed decision on whether to make any changes to the policy you implemented for your financial institution from the revised template.
Duration and Renewal
The subscription lasts one year from the date of purchase and will automatically renew on your subscription anniversary date. As a courtesy, you will automatically receive an invoice from us 30 days prior to the expiration date to ensure there is no interruption in coverage.
Previous Purchase Eligibility
Clients who have purchased a policy template and/or policy template package from us within the last three years from the current date are eligible to purchase a Product Update Protection Plan. Simply add the appropriate Product Update Protection Plan to your shopping cart within our online store and proceed with the secure checkout process. At checkout, please list which policy template and/or policy template package you wish to update within the “Additional Information/Order Notes” section.
If you’re unsure of your update eligibility, please contact us with your inquiry and we will research our records to determine if the product you purchased from us is eligible for an update.