Mortgage Assistance Relief Services Policy
This Mortgage Assistance Relief Services Policy addresses how a bank, credit union, fintech company, or other type of financial institution adheres to the Consumer Financial Protection Bureau’s Regulation O – “Mortgage Assistance Relief Services.”
Table of Contents
- Purpose and Contents – Topic 1
- Policy Statement – Topic 2
- Definitions – Topic 3
- Disclosures Required in Commercial Communications – Topic 4
- Prohibition on Collection of Advance Payments and Related Disclosures – Topic 5
- Exemptions – Topic 6
- Actions by States – Topic 7
- Severability – Topic 8
- Audit Policy – Topic 9
- Staff Training – Topic 10
- Retention of Documentation – Topic 11
This policy template (approximately 9 pages) is available to purchase from BankPolicies.com in Microsoft® Word format.
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