Americans with Disabilities Act Policy
The purpose of this Americans with Disabilities Act Policy Template is to address measures a bank, credit union, fintech company, or other type of financial institution must take to ensure equal access for consumer and commercial customers, prospective customers, financial institution personnel, and others with disabilities in compliance with the Americans with Disabilities Act (ADA) and all related state and federal laws, rules, and regulations.
Table of Contents
- Purpose and Contents – Topic 1
- Policy Statement – Topic 2
- Structure of Accountability and Responsibility – Topic 3
- Communication Standards – Topic 4
- Website Standards – Topic 5
- Compliant Procedures – Topic 6
- Audit Policy – Topic 7
- Staff Training – Topic 8
- Retention of Documentation – Topic 9
This Americans with Disabilities Act Policy Template (approximately 9 pages) is available to purchase from BankPolicies.com in Microsoft® Word format.
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