Corporate Account Takeover Policy
This Corporate Account Takeover Policy is for a bank, credit union, fintech company, or other type of financial institution to address policies, procedures, and processes related to corporate account takeovers to protect the organization and its customers through ongoing monitoring which helps to identify inconsistencies with a customer’s normal account activity that indicates illicit intrusions into a customer’s account. In general, an account takeover is a specific type of cybercrime when cybercriminals use sophisticated methods to obtain unauthorized access to customer accounts, including the use of malware (malicious software), SQL injection attacks (SQLIA), spyware, Trojans, and worms. These attacks aim to deliberately exploit a customer’s account and, in many instances, to gain seemingly legitimate access to another customer’s account.
Table of Contents
- Purpose and Contents – Topic 1
- Policy Statement – Topic 2
- Corporate Account Takeover Overview – Topic 3
- Identification Techniques – Topic 4
- Risk Mitigation Measures – Topic 5
- Incident Reporting Procedures – Topic 6
- Audit Policy – Topic 7
- Staff Training – Topic 8
- Retention of Documentation – Topic 9
Recent updates to this product:
12/15/25 Update
FBI Public Service Announcement Alert I-112525-PSA – Account Takeover Fraud via Impersonation of Financial Institution Support
This policy template (approximately 10 pages) is available to purchase from BankPolicies.com in Microsoft® Word format.
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