The purpose of this E-Mail Policy Template is for a bank, credit union, fintech company, or other type of financial institution to address rights and responsibilities regarding the proper use of electronic mail (e-mail) within the organization.
Table of Contents
- Purpose and Contents – Topic 1
- Policy Statement – Topic 2
- Definitions – Topic 3
- E-Mail Standards – Topic 4
- Access to E-Mail – Topic 5
- Use Guidelines – Topic 6
- Personal Conduct Guidelines – Topic 7
- Confidential Information Guidelines – Topic 8
- Risk Management – Topic 9
- E-Mail Related Fraud Procedures – Topic 10
- Escalation Procedures – Topic 11
- CAN-SPAM Policy – Topic 12
- Audit Policy – Topic 13
- Staff Training – Topic 14
- Retention of Documentation – Topic 15
Includes the following form templates:
- Information Systems Employee Information Protection Acceptance (1 page)
- Information Systems Facilities Access Request (1 page)
- Information Systems Problem Worksheet (1 page)
Recent updates to this product:
FFIEC Press Release – Authentication and Access to Financial Institution Services and Systems
This Electronic Mail (E-Mail) Policy Template (approximately 35 pages) is available to purchase from BankPolicies.com in Microsoft® Word format.
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When updates are made you will receive detailed information regarding why the product was updated and what has changed within the product in our Product Update Notification e-mail correspondence. This enables you to make an informed decision on whether to make any changes to the policy or procedure you implemented for your financial institution from the revised template.
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