Incident Response Policy
This Incident Response Policy Template addresses the Incident Response Program of a bank, credit union, fintech company, or other type of financial institution so that designated personnel (internal and external Incident Response Teams) may take appropriate action and notify customers as required in the event an incident of unauthorized access to sensitive customer information to minimize damage to the organization and its customers.
Table of Contents
- Purpose and Contents – Topic 1
- Policy Statement – Topic 2
- Definitions – Topic 3
- Program Overview – Topic 4
- Incident Response Team Standards – Topic 5
- General Incident Handling Procedures – Topic 6
- Information Sharing Procedures – Topic 7
- Unauthorized Access to Customer Information Procedures – Topic 8
- External Communications – Topic 9
- Audit Policy – Topic 10
- Staff Training – Topic 11
- Retention of Documentation – Topic 12
Includes the following form template:
Recent updates to this product:
Federal Reserve Board Letter SR22-4/CA 22-3, FDIC FIL-12-2022, and OCC Bulletin 2022-8
Joint Release – Agencies Approve Final Rule Requiring Computer-Security Incident Notification
This Incident Response Policy Template (approximately 48 pages) is available to purchase from BankPolicies.com in Microsoft® Word format.
NOTE: The complete contents of this product are also included in the Information Systems Security Policy Template.
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