Return Policy
Our return policy states that BankPolicies.com does not offer refunds FOR ANY REASON. However, if you feel that any of our products do not meet your needs, we will take into consideration exchanging the product in question with another of equal or lesser value on a case-by-case basis as solely determined by us.
E-mailing us at our service@bankpolicies.com address is the fastest and most efficient way to reach us five days a week (Monday-Friday excluding holidays) from 8:00 am to 5:00 pm PST. A real live person will quickly and efficiently respond to your request. Please ensure your SPAM filter is set to allow our e-mail to successfully arrive in your mailbox.
Please visit our Terms and Conditions page for additional detailed information.
Product Update Protection Plan
Ensure your purchase from BankPolicies.com remains current by adding a Product Update Protection Plan to your shopping cart. You’ll automatically receive an updated version via e-mail every time it’s revised, within one year from the last date of purchase.
We’re Here to Help
BankPolicies.com keeps your financial institution up to date with the latest bank policy, job description, and form templates in Microsoft® Word format. Purchase any of our products from us today and rest easy knowing you have the right team helping you and your organization stay compliant.
If you need to contact us, require assistance in choosing the right bank policy templates for your financial institution, or just need expert advice regarding policies, job descriptions, or forms for your bank, credit union, fintech company, or other type of financial institution, BankPolicies.com is ready to help you.